服务条款

# Terms of Service

**Last updated: June 1, 2026**

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## Agreement to Terms

By accessing and using the OUDALSOUD website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

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## About OUDALSOUD

OUDALSOUD is an online retailer specializing in premium Arabic Bakhoor (incense) and related fragrance products. Our products are crafted using traditional methods with the finest ingredients sourced from the Middle East.

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## Products and Pricing

### Product Information

- We strive to display product images and descriptions as accurately as possible
- Colors may vary slightly depending on your screen settings
- Bakhoor is a natural product; slight variations in scent and appearance are normal

### Pricing

- All prices are displayed in **EUR (€)** and include applicable taxes where required
- Prices are subject to change without notice
- Promotional prices are valid only for the specified duration

### Availability

- All products are subject to availability
- If a product becomes unavailable after ordering, we will notify you and offer a full refund

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## Orders and Payment

### Placing an Order

- By placing an order, you confirm that you are at least **18 years old**
- You agree to provide accurate and complete information
- We reserve the right to refuse or cancel any order at our discretion

### Payment Methods

We accept the following payment methods:

- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay / Google Pay
- [Add other methods as applicable]

### Order Confirmation

- You will receive an email confirmation once your order is placed
- The contract of sale is formed when we confirm shipment of your order

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## Shipping and Delivery

### Shipping Regions

We ship to the following regions:

- **Europe** (EU and non-EU countries)
- **Middle East and Gulf countries**
- [Add other regions as applicable]

### Delivery Times

| Region | Estimated Delivery |
|--------|-------------------|
| Europe | 5-10 business days |
| Middle East | 3-7 business days |
| Other regions | 7-14 business days |

*Delivery times are estimates and may vary due to customs processing or other delays.*

### Customs and Import Duties

- International orders may be subject to customs duties and taxes
- These charges are the **responsibility of the customer**
- We are not responsible for delays caused by customs

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## Product Safety and Usage

### Important Notice

- Bakhoor is intended for **external use only** as an incense/fragrance product
- Keep away from open flames when unattended
- Keep out of reach of children and pets
- Store in a cool, dry place away from direct sunlight
- Do not ingest; seek medical attention if accidentally consumed

### Allergies

- Our products may contain natural ingredients including essential oils, resins, and woods
- Please check ingredient lists if you have known allergies
- We recommend testing in a well-ventilated area

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## Intellectual Property

All content on this website, including:

- Text, images, logos, and designs
- Product names and descriptions
- Website layout and functionality

is the property of **OUDALSOUD** and is protected by international copyright laws. You may not reproduce, distribute, or use our content without written permission.

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## Limitation of Liability

To the fullest extent permitted by law:

- OUDALSOUD is not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the **purchase price** of the product in question
- We are not responsible for damages resulting from misuse of our products

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## Governing Law

These Terms of Service are governed by the laws of [Your Country/Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

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## Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website after changes constitutes acceptance of the updated terms.

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## Contact Information

For questions about these Terms of Service:

- **Email:** [OUDALSOUD@outlook.com]
- **Business Address:** [Your Business Address]

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*Thank you for choosing OUDALSOUD — Your trusted source for premium Arabic Bakhoor.*