FAQ

Frequently Asked Questions

What is Bakhoor?

Bakhoor (also spelled Bukhoor) is traditional Arabic incense made from wood chips soaked in fragrant oils. It is burned on charcoal to release a rich, luxurious scent.

How do I use Bakhoor?

Place a charcoal disc in a traditional burner (mabkhara), light it until it glows, then place a piece of bakhoor on top. The fragrance will fill your room within minutes.

Are your perfume oils alcohol-free?

Yes, all our perfume oils (attars) are 100% alcohol-free, made from concentrated natural essences.

Do you ship internationally?

Yes! We ship to all Gulf countries (Saudi Arabia, UAE, Kuwait, Oman, Qatar, Bahrain) and European countries.

What is your return policy?

We accept returns within 14 days of delivery for unopened products. Please contact us at hzmsjkj01@gmail.com for return instructions.

Do you offer gift wrapping?

Yes! All our gift sets come in premium packaging. You can also add gift wrapping to any order at checkout.